New from ConfirmOk — included free for partner agencies

Help stop the scam before the money moves.

PauseOk gives your residents one instruction for the moment a scammer has them on the phone: pause, hang up, and call your county's ConfirmOk Line. A county-branded card sleeve carries the instruction. A 24/7 line in your sheriff's voice answers the call. Your department sees every recording, transcript, and pattern.

Or call us: (760) 209-6542
County-branded PAUSE card sleeve with debit card — PauseOk by ConfirmOk
The Problem

By the time it's reported, the money is gone

Phone scams against seniors are a report your deputies take after the savings have already left the county. The numbers keep getting worse.

$7.7B
Lost by Americans 60+ in one year
Reported to the FBI's Internet Crime Complaint Center in 2025 — up 59% over the prior year. The FTC estimates true losses are far higher, because most victims never report.1
41%
Of big losses start with a phone call
Among older adults who lost $10,000 or more to an imposter scam, a phone call was the most common first contact — ahead of email, ads, and texts. The phone is where your residents are being hunted.2
$38K
Average reported loss per complaint
For victims 60 and over, a single successful scam routinely takes a retirement-sized bite. More than 12,000 seniors lost over $100,000 each in 2025 alone.1

The window to interrupt a scam is not at the report. It's the few minutes between the scammer's demand and the trip to the bank, the ATM, or the gift card rack. PauseOk is built for exactly that window.

Sources: 1 FBI Internet Crime Complaint Center, 2025 Internet Crime Report — complaints filed by individuals 60 and over. 2 FTC, Protecting Older Consumers 2024–2025 Report to Congress — adults 60+ reporting $10,000+ losses to business or government imposter scams, by first contact method.

How It Works

Three parts. One instruction: pause.

PauseOk trains one reflex into your residents — before money moves, hang up and call the sheriff's line — then puts your department on the other end of that call.

01
The PAUSE. card sleeve
A county-branded sleeve that lives on the resident's debit card. At the exact moment a scammer pushes them toward payment, your office's instruction is physically in their hand: "Before money moves, I hang up and call." Each sleeve carries your sheriff's name, your office, and your county's ConfirmOk Line number.
02
The 24/7 ConfirmOk Line
A dedicated local number for your county that answers any time, day or night, in your sheriff's own recorded voice. It praises the caller for pausing, walks through the warning signs, records their statement, and directs anyone in danger to 911. No voicemail box. No hold music. No missed calls at 2 AM.
03
The Scam Calls dashboard
Every call appears in your existing ConfirmOk dashboard with the recording and a transcript. Your team reviews each call, classifies the scam type, logs the dollar amount that was about to move, and generates a draft incident report. A running "$ paused" tally shows exactly what the program has stopped.
The Moment That Matters

Your sheriff's voice, not the scammer's

Scams work through urgency and isolation. The scammer keeps the victim on the phone, escalating pressure, cutting them off from anyone who might intervene. The ConfirmOk Line breaks that spell with the most credible voice in the county: the sheriff they elected.

Every caller hears that they did the right thing, hears the scam described back to them in plain language, and gets a safe next step. Their statement is recorded for your team while the details are still fresh.

Sample
ConfirmOk Line — Call Answered
Incoming Call • 2:14 AM
Your County — PauseOk Program
Greeting
"This is your Sheriff. You did the right thing by calling. If someone on the phone is asking you for money, gift cards, or your bank information — stop right there. That is a scam."
Then
The caller's statement is recorded and transcribed for your department's review.
Scam Interrupted — $0 Moved
Logged to dashboard
For Your Department

Scam intelligence, not just scam reports

Every interrupted call becomes usable intelligence: what scams are hitting your county this week, which numbers they're calling from, and how much money your program kept in residents' accounts.

PauseOk Scam Calls dashboard — recordings, transcripts, scam classification, and dollars paused
Recordings & transcripts
Listen to any call or scan the transcript. Statements are captured while details are fresh — no more reconstructing the story days later.
Draft incident reports
One click turns a reviewed call into a draft incident report, ready for officer review. Your team edits and files it; nothing is filed automatically.
The "$ paused" tally
Track the dollars that were about to move when residents paused. It's the number your chief briefs the county commission with, and the stat that anchors grant applications.
Cross-county scam bulletins
When a scam pattern hits one PauseOk county, nearby partner agencies see a sanitized bulletin — the pattern and the scammer's playbook, never the victim's identity. Your county benefits from every other county's calls.
The ConfirmOk Advantage

The only scam line connected to a daily check-in program

PauseOk runs on the same platform as your ConfirmOk check-in program, and that closes a loop no standalone scam hotline can: when a scam pattern surfaces on your ConfirmOk Line, your daily check-in calls can carry the warning to every enrolled senior in the county — the same day, in the calls they already answer. Detection on one end, broadcast on the other.

Your check-in participants are also the natural first group to receive sleeves: they already know your program, they already trust the calls, and your team already has the relationship.

FAQ

Questions sheriffs and chiefs ask first

Whose voice is on the line?

Your sheriff's or chief's. We provide a short, field-tested script; recording takes about two minutes on a phone. That voice is the whole point — it's the credibility a scammer can't fake.

Are the calls recorded, and who can hear them?

Yes — callers are told their statement is being recorded for the sheriff's office. Recordings and transcripts are visible only to your department's authorized users. Cross-county bulletins never include caller-identifying information.

How do residents get the sleeves?

However your office already reaches seniors: check-in program enrollees, senior center events, community presentations, front-desk pickup, deputy handouts on calls for service. Most agencies start with their ConfirmOk check-in participants.

What if a caller is in real danger?

Every call ends with a clear instruction: if you are in danger, hang up and call 911. The ConfirmOk Line is a scam-interruption tool, not an emergency line, and it says so out loud on every call.

New to ConfirmOk? See the daily check-in program for law enforcement →
Get Started

Bring PauseOk to your county

Partner agencies: we'll have your line and sleeve artwork ready within days. New agencies: schedule a 15-minute call.

Prefer to talk? Call (760) 209-6542

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