Telephone reassurance for Area Agencies on Aging. Automated, auditable, and ready to scale.
ConfirmOk places the daily reassurance call to every enrolled older adult at the time they choose. Participants press 1 and # to confirm they are OK. Missed check-ins escalate to your staff, a contracted provider, or local responders within minutes, with every event logged.
Trusted by public agencies nationwide
Area Agencies on Aging, councils on aging, county human services departments, senior centers, and sheriff's offices use ConfirmOk to deliver daily reassurance calls.
Key features of ConfirmOk
A telephone reassurance program your agency can stand up, report on, and survive a procurement review.
Why aging agencies modernize with ConfirmOk
Telephone reassurance is in most area plans. Delivering it consistently is the hard part.
Peer programs running today
ConfirmOk already operates daily check-in programs for county governments across the country. Aging agencies run the same platform under their own program name.
Funded the way aging services are actually funded
Telephone reassurance is an enumerated supportive service under Older Americans Act Title III-B, and ConfirmOk fits cleanly into existing III-B supportive services contracts as a delivered unit of service. Agencies also fund programs through county general funds, senior services millages and levies, and cost-shares with sheriffs' offices already operating ConfirmOk in the same county. If your area plan lists telephone reassurance but the program is dormant, reviving it as an automated service is usually a contract amendment, not a new procurement.
Four steps to scope a pilot
From scoping call to live participants in one to two weeks.
Questions program managers ask first
Telephone reassurance is an enumerated supportive service under Title III-B of the Older Americans Act, and ConfirmOk delivers that service as daily automated reassurance calls with documented contacts and escalations. Your state's service definitions govern final classification; we will walk through your state's taxonomy on the scoping call and have done so with agencies before.
Every completed call, response, and escalation is logged per participant and exportable. Most agencies map one completed daily contact to one unit; we format exports to match your state reporting template.
Yes. Your agency's program name, your branding, your enrollment process. ConfirmOk is the delivery infrastructure.
Retries on your schedule, then escalation to the contacts you designate: program staff, a contracted provider, family, or non-emergency dispatch. You define the protocol; the system enforces it.
Encrypted at rest and in transit. We do not sell or share data. Data processing agreements and security documentation are available for your procurement review before signing.
Yes. We respond to RFPs and RFQs and can provide service descriptions, pricing structures, references from county programs, and insurance documentation. Tell us your timeline on the first call.
Typically within one to two weeks of a kickoff call, depending on your enrollment process.
Contact us
Scope a pilot or request the procurement one-pager.
