Why daily check in calls are so important for seniors in Texas

From densely populated cities to rural counties, many Texas seniors face isolation or infrequent contact. Local telephone reassurance programs help, but they often have limited scope. A modern, scalable service like ConfirmOk ensures consistent safety and connection throughout the state.

Local Programs in Texas

Fort Bend County – You Are Not Alone (YANA)
The Fort Bend County Sheriff’s Office offers a free telephone reassurance service for seniors or disabled residents living alone. Volunteers place calls at scheduled times, and if there is no answer after three attempts, emergency contacts are notified and deputies may dispatch a wellness check.

https://www.fortbendcountytx.gov/government/departments/sheriff-s-office/programs/you-are-not-alone-yana

Brazos County – R U OK Program
Brazos County provides free weekly phone calls to homebound seniors. Volunteers call up to three times per week. If the call is not answered, a deputy may be dispatched to perform a wellness check.

https://www.brazoscountytx.gov/616/R-U-OK

Texoma Region – Telepal Reassurance via SALT Council
In counties such as Cooke, Fannin, Grayson, and Hays, the SALT Council runs a Telepal Reassurance program through which trained volunteers make daily check in calls to seniors.

https://www.elderoptionsoftexas.com/texas-seniors-and-law-enforcement-together.htm

Austin – Always in Touch Program
Always Best Care offers a free social call service called Always in Touch, providing daily or weekly check in calls to isolated or homebound seniors.

https://alwaysbestcare.com/austin/always-in-touch/

Plano – Care Call Program powered by ConfirmOk
In Plano, the city’s 911 dispatch and community services run the Plano Care Call Program using ConfirmOk technology. The program provides daily automated calls to enrolled seniors. If a check in is missed, city staff follow up immediately—and if still unreachable, police are dispatched for an in‑person wellness check. The approach saves significant staff time while ensuring seniors get help quickly.

Limitations of Local Programs

  • Often restricted to specific counties or populations
  • May rely on volunteers or limited staffing
  • No continuity when seniors travel or move
  • Lack automation, caregiver alerts, voice message options, or emergency escalation

ConfirmOk: A Smarter, Statewide Solution

ConfirmOk bridges the gaps in coverage and reliability across Texas with:

  • Statewide availability—works anywhere in Texas
  • Automated daily check in calls at your preferred times
  • Caregiver alerts and emergency escalation if a call is missed
  • No special equipment needed—uses any phone

This makes ConfirmOk a seamless, consistent, and scalable safety net for seniors and their families.

Full References:

  • Fort Bend County YANA: https://www.fortbendcountytx.gov/government/departments/sheriff-s-office/programs/you-are-not-alone-yana
  • Brazos County RU OK: https://www.brazoscountytx.gov/616/R-U-OK
  • Telepal Reassurance SALT Council: https://www.elderoptionsoftexas.com/texas-seniors-and-law-enforcement-together.htm
  • Always in Touch Austin: https://alwaysbestcare.com/austin/always-in-touch/