We're excited to announce our partnership with the Madison Police Department. Starting January 1, seniors and residents living alone in Madison, AL can enroll in automated wellness checks, which ensures someone will check on them if they can't respond to their daily check-in call or text.

"This partnership represents what ConfirmOK was built for—protecting community members who might otherwise go unnoticed for days during an emergency," said Leon Smith, CEO of ConfirmOK. "We're honored to work with the Madison Police Department to bring this life-saving technology to Madison families."

Enrolled residents receive a simple automated phone call each day and confirm they're okay by pressing 1 and pound (#). If someone misses several calls in a row, an alert is sent to the Madison Police Department.

The system works even when traditional safety measures fail. If a senior falls and can't reach their phone or alert button, or becomes unconscious, the missed check-in automatically triggers a response.

Removing Barriers to Emergency Response

One unique aspect of this program is how it helps first responders during welfare checks. Officers can now enter the participant's residence to perform a welfare check using secure lockbox access, eliminating delays when someone genuinely needs help.

What This Means for Madison Families

Family members who live far away or can't call every single day now have a local, automated safety net. At the same time, seniors maintain the independence and dignity to age in place, knowing someone will check on them if they can't respond.

Program Features

Here's what makes the Madison wellness check program effective:

  • Daily automated check-ins via phone or text
  • Immediate alerts to police when check-ins are missed
  • Secure lockbox program giving first responders access during emergencies
  • No special equipment required—works with existing phones

A Model for Other Communities

We designed ConfirmOK specifically for public sector agencies and nonprofit organizations serving communities of all sizes with pricing that fits any budget. Implementation and management is simple and our dedicated customer support ensures program success.

Madison is joining a growing network of law enforcement agencies, dispatch centers and councils on aging using ConfirmOK to protect vulnerable populations. As more communities recognize how proactive monitoring saves lives, automated wellness checks are becoming a standard tool for resident safety.

Getting Started

If your agency is exploring ways to provide wellness monitoring for residents living alone, we'd love to talk. Our team works with communities across the country to implement programs that fit local needs and budgets.